When hiring, recruiters often focus on what they perceive are the big-ticket items: technical expertise, leadership qualities, and industry experience. But amidst this pursuit of qualifications, there is one critical skill that consistently flies under the radar, emotional intelligence (EI). Despite its profound impact on teamwork, leadership, and overall workplace harmony, emotional intelligence remains a glaring blind spot in today’s job market.

Is Emotional Intelligence the Missing Puzzle Piece?

When we think about high-performing employees, traits like strategic thinking, problem-solving, or adaptability often take center stage. But the real differentiator between a good hire and a great one is less about what’s on paper and more about how individuals interact with others, manage their emotions, and foster positive relationships?

Let’s face it, emotional intelligence is the backbone of effective communication, conflict resolution, and empathy. In a world where work environments are increasingly diverse, remote, and fast-paced, those who can understand and manage both their own and others’ emotions hold a significant advantage. Yet, many organisations still overlook this skill in their recruitment process.

Why Should We Care?

Try to imagine a highly skilled candidate joining your team. They tick all the boxes in terms of qualifications and experience, but when it comes to collaborating with colleagues, they struggle. Conflicts arise, communication breaks down, and the team’s productivity takes a hit. This scenario is all too common, and it’s often the result of neglecting emotional intelligence during hiring.

This is particularly concerning in leadership roles. Leaders who lack emotional intelligence can create a toxic work environment, stifle innovation, and damage employee morale. On the flip side, leaders with strong EI inspire trust, boost team engagement, and foster a culture of open communication.

So why are we not making emotional intelligence a priority when assessing candidates?

How Can Organisations Prioritise Emotional Intelligence?

It’s time to change the way we recruit. Here’s how organisations can start incorporating emotional intelligence into their hiring strategy:

1. Integrate EI Assessments into Interviews: Alongside technical evaluations, include scenarios that test a candidate’s emotional intelligence. How do they respond to difficult team dynamics? Can they navigate a stressful situation with empathy?
2. Train Hiring Managers: Ensure that those responsible for recruitment understand the importance of emotional intelligence and can spot EI during interviews.
3. Promote a Culture of EI: Encourage ongoing emotional intelligence development within your organisation. This can include training, workshops, and performance evaluations that assess interpersonal skills.
4. Seek Feedback from Team Members: Involve potential team members in the interview process to assess whether candidates demonstrate emotional intelligence in real-time interactions.
5. Balance EI with Technical Skills: While technical expertise is important, an overemphasis on hard skills can lead to poor hiring decisions. Strive for a balance that ensures candidates are both capable and emotionally intelligent.

A Final Thought

As job seekers, professionals, recruiters or leaders, it’s crucial to recognise that emotional intelligence is much more than just a “nice-to-have” soft skill, it’s a fundamental skill that helps to drive organisational success.
Currently it remains one of the most overlooked competencies in recruitment today and this needs to change.

Some years ago in my old blog I posed this question. What is the ideal working week around the world.

I was discussing the working hour week with friends that work around the world in different countries, comparing the average and what is now deemed as acceptable or viewed as the new standard, regardless of the contracted hours  so these posts caught my eye.

Some people feel they have to work long hours or stay late at work even when there is nothing to do. Almost like staying late is the norm, to the extent of faking it. Then there is the other side that seem to think there should be some shame associated with working long hours. 
An old survey lists out which countries work the longest hours in Europe the real question though is how does this link to productivity.

Personally I think it’s all about having a balance and scaling up and down as required rather than having a set pattern. However it looks like, due to Covid forcing organizations to make workers remote all this is about to change. There have been a few news reports about burnout and even longer working hours but this time whilst working from home.

Even the WHO has jumped in raising the awareness of increasing deaths from heart disease and stroke. “Working 55 hours or more per week is a serious health hazard,” said Maria Neira, the director of the WHO’s Department of Environment, Climate Change and Health.

There is also talk about reducing the working week to 4 days as seen on CNBC and the 4 Day Week Campaign here

What do you think?

Hello indeed, it has taken a while but I have finally got my blog up and running again. This will be the first of many posts to come.