Deadlines are inevitable, and timely deliveries are critical in project management. But working with urgency does not mean working in a rush. A hurried mindset sacrifices quality, damages relationships, and creates more problems than it solves.
One of the most damaging habits a project manager can adopt is the “throw it over the wall” mentality, rushing to complete deliverables and handing them off without proper preparation or collaboration.
This approach doesn’t just fail, it sets up operations for frustration and failure.
The Hidden Cost of Rushing Through Projects
When project managers rush to meet deadlines without a deliberate approach, they risk creating more problems than they solve. Here’s how a hurried mindset impacts every stage of delivery:
- Compromised Quality
In the rush to finish, details are overlooked. Testing may be skipped, stakeholder feedback ignored, and solutions become “just good enough.” While this may seem like a win in the short term, the cost of fixing these mistakes later is exponentially much higher. - Damaged Relationships
When work is thrown “over the wall” to operations without proper collaboration, trust between teams erodes. Operations teams feel left to clean up the mess, while project teams gain a reputation for poor handovers. - Burnout Culture
A hurried mindset creates unsustainable pressure on teams. Employees working under constant urgency are more likely to experience burnout, disengagement, and even attrition. Over time, this erodes the team’s ability to deliver consistently.
The Problem with “Throwing Things Over the Wall”
The “throw it over the wall” mentality, where project deliverables are handed off to operations without proper support, creates a false sense of accomplishment. The project may appear “complete” on paper, but in reality, the job is far from done.
Imagine this scenario:
- A software implementation is deployed with minimal documentation and no knowledge transfer.
- Operations is left scrambling to manage user complaints, troubleshoot errors, and keep the system running.
- The result? Costly delays, frustrated users, and reputational damage for both the project and the organisation.
This approach is the opposite of success. True project success happens when deliverables are seamlessly integrated into operations and bring tangible value over time.
The Balanced Approach: Timely, Not Hurried
So, how can project managers deliver on time without falling into the trap of rushing? The key lies in balancing urgency with intention. Here are practical strategies to adopt:
1. Define Success Beyond Deadlines
Success isn’t just about hitting a date; it’s about delivering outcomes that align with organisational goals. Start by defining what value looks like, not just for the project but for operations and end-users.
2. Collaborate Early with Operations
Treat operations as partners, not an afterthought. Engage them during the planning phase to understand their needs, constraints, and expectations. This ensures the handoff is smooth and the solution is workable from day one.
3. Prioritise Knowledge Transfer
Documentation and training shouldn’t be optional. Build time into your project schedule for comprehensive knowledge sharing, user training, and support transition. The goal is to leave operations feeling empowered, not burdened.
4. Adopt Iterative Delivery Models
Agile methodologies are a powerful way to avoid last-minute rushing. Deliver in smaller increments, gather feedback, and make adjustments. This approach not only improves quality but also builds trust with stakeholders and operations.
5. Hold Retrospectives on Handoffs
After every project, review the handoff process. What worked? What didn’t? Use these lessons to refine your approach and build a culture of continuous improvement.
Leadership is in the Details
Project management isn’t just about managing tasks, it’s about leading people and creating value. A rushed handoff reflects poorly on leadership. It says, “I only care about my deliverable,” instead of, “I care about the success of the organisation as a whole.”
Great leaders don’t focus on ticking boxes; they focus on outcomes. They build bridges between teams, ensure everyone has what they need to succeed, and prioritise sustainable success over short-term wins.
A Mindset Shift: From Rushing to Responsibility
When the pressure mounts, it’s easy to justify cutting corners. But the next time you feel the urge to rush, ask yourself these questions:
- Am I setting up the next team for success?
- Will this deliverable create value beyond the deadline?
- What would I expect if I were on the receiving end of this handoff?
Slowing down to think strategically is a necessity. It’s how you build trust, create value, and ensure your projects stand the test of time.
Closing Thoughts: You’re Not Just a Manager, You’re a Leader
Leadership isn’t about delivering fast; it’s about delivering well. When you prioritise quality, collaboration, and seamless handoffs, you elevate not just your projects but the entire organisation